Redcliff Middle School

We Aspire to Great Heights

Parent Concern Reporting Process

Staff of Chignecto Central Regional Centre for Education (CCRCE) are committed to supporting parents and guardians in their efforts to resolve any questions or concerns.

Procedure

Questions or concerns are most often best addressed with the school staff that work with your child on a daily basis. To share a concern or a question that is classroom-based, a parent or guardian should first speak with their child’s teacher. If a resolution is not reached at that time, then contact the school Principal. To share a concern or a question that is of a different nature, a parent or guardian should first speak with their school’s Principal. If a resolution is not reached at that time, then contact their Family of School Supervisor.

In most instances, concerns and issues are resolved through an informal process of conversation and collaboration. This process will occur as quickly as possible, and may involve multiple conversations and exchanges of information and ideas at the school level. CCRCE values a relational approach where your voice will be included in our work towards a solution.

If you feel your concern has not been resolved at the school, please contact the Family of Schools Supervisor in your area:

Family of Schools Office Phone Numbers:

The Parent Concern Form is for use when all attempts to resolve the concern at the school or Family of Schools level have not been successful and it is necessary to formally document the conversations to date. We ask you to complete a written statement that includes when the concern arose, persons involved, steps taken to resolve the matter and other relevant details. The written statement will be referred to the System Development Supervisor.

Following a thorough investigation, an appropriate reply will be provided.